TRAINING IN BENCHMARKING AND BEST PRACTICES AN APPROACH TO COMPETITIVENESS

The Productivity Council recognises that management faces daily challenges of Globalisation and trade liberalisation. Globalisation brings challenges and risk while trade liberalisation creates opportunities for exploitation provided that your company is well position to chart a path of success. A nexus to trade liberalisation and globalisation is the constant pressure to reduce operations cost and price while improving quality of products and services to achieve competitiveness.

The global Benchmark and Best Practices initiative was implemented to assist local businesses in chartering a course of action by understanding their performance standards and develop a superior performance strategy based on best practices operating tactics and winning strategies of world class companies.

The Council will be offering a series of workshops over the period November 1, 2005 to June 4, 2006 . The purpose for the training sessions is to improve understanding, appreciation and use of Benchmarking and Best Practices tools, metrics and applications among stakeholders, management and employees.

Training

The identified areas for the training programmes are:

• Applying Benchmark skills to Organisations- An Executive Overview
• Best Practices in Brand Building , communication and Management
• Quality Concepts/Linkages: Corporate Performance Measures
• Benchmarking Services Excellence through Benchmarking and Best Practice Applications
• Process Mapping Analysis and Management for Best Practices
• Systems and Strategies for Improving Service and Organisational Performance
• Building performance measures though Benchmarking and Best Practices
• Business Analysis Applications for Benchmarking.

Benefits

Management's benefits from these Benchmark and Best Practices seminars includes:

• Greater appreciation and support to the Benchmarking & Best Practices applications.
• Better interpretation and analysing of data and information of the project
• Making better informal decisions of initiatives coming from the study
• More 'outside the box' thinking, approaches and techniques.
• Critical problem-solving information from world class companies
• Understanding what world companies are doing to address key strategies or operational issues
• Insight into the likely success of your own initiatives

The Productivity Council's Benchmarking studies contain performance metrics and best practices from all the top companies operating in Barbados , as well as strategies and tactics use to sustain market competitiveness. It addresses critical issues that impart on organisational performance and influence efficiency and effectiveness.